User Accounts & Login

How do I log into your shop?

To log in, click or select “Shop” from the menu on our website. Enter your login details in the provided fields. If you don’t have an account, contact us at info@novoit.se or +46 (0)10-174 1700 for assistance.

Purchasing & Orders

Do you sell to private individuals?

No, we only work with businesses and organizations.

How long is the delivery time for your products?

For stocked items, delivery typically takes 1–3 business days, depending on the shipping address.

How can I track my order?

Once your order is confirmed, you will receive an email confirmation. To track your order, log into your shop account and click on the relevant order to view your delivery status. If you have any questions or need assistance, our customer support team is always available.

Products & Services

What type of products and services do you offer?

We provide a wide range of IT solutions for businesses and organizations, including:

  • Tailored solutions for the workplace of the future
  • Efficient license management
  • Cloud-based services
  • Digital infrastructure and networking solutions
  • Digital meeting solutions
  • Sustainable lifecycle management for IT equipment

Do you offer financing solutions for businesses?

Yes, we provide financing options as part of our comprehensive IT lifecycle management solutions.

Do you assist with the installation and configuration of purchased products?

Yes, we offer professional installation and configuration services for all equipment purchased through us. Our technicians ensure optimal functionality tailored to your specific business needs. Contact us to schedule an installation.

Sustainability & Recycling

Can you help with recycling old IT equipment?

Yes, we provide a full recycling service. We securely erase all data in compliance with industry standards and issue a certificate verifying data security.

About NovoIT

Why should I choose NovoIT as my IT provider?

NovoIT is more than just an IT supplier—we are a long-term partner dedicated to future-proofing your business with innovative and sustainable IT solutions. By combining industry-leading technology with customized services, we optimize your IT environment while reducing environmental impact. Our focus is on building trusted relationships and proactively supporting your growth and success.

What do customers say about us?

Our customers appreciate our dedication, attentiveness, and ability to deliver tailored solutions with real value. Through long-term collaborations, we have built strong relationships across multiple industries. Feel free to contact us for references and case studies.

Industry Expertise & Projects

What industries and types of businesses do you work with?

We work with companies of all sizes across a variety of industries, including manufacturing, education, software development, and the service sector. Thanks to our extensive experience, we can provide tailored solutions that meet the unique needs of each business.

Can you manage both small and large projects?

Yes, we have the capacity and expertise to handle projects of all sizes and complexity. Whether you need a single piece of equipment installed or a comprehensive IT solution implemented, we work closely with you to ensure a successful outcome.

Partnership & Process

What is the process for working with NovoIT?

We follow a four-step process to ensure a smooth and structured collaboration:

  1. Needs Analysis: We identify your business needs and goals.
  2. Recommendations: We propose solutions tailored to your requirements.
  3. Order & Implementation: We execute the implementation process.
  4. Follow-Up & Support: We ensure your satisfaction and provide ongoing support.