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User Accounts & Login
How do I log into your shop?
To log in, click or select “Shop” from the menu on our website. Enter your login details in the provided fields. If you don’t have an account, contact us at info@novoit.se or +46 (0)10-174 1700 for assistance.
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Purchasing & Orders
Do you sell to private individuals?
No, we only work with businesses and organizations.
How long is the delivery time for your products?
For stocked items, delivery typically takes 1–3 business days, depending on the shipping address.
How can I track my order?
Once your order is confirmed, you will receive an email confirmation. To track your order, log into your shop account and click on the relevant order to view your delivery status. If you have any questions or need assistance, our customer support team is always available.
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Products & Services
What types of products and services do you offer?
We offer a wide range of products and services for businesses and organizations. You can find more information about our complete offering on our Services page.
Do you offer financing solutions for businesses?
Yes, we provide financing options as part of our comprehensive IT lifecycle management solutions.
Do you assist with the installation and configuration of purchased products?
Yes, we offer professional installation and configuration services for all equipment purchased through us. Our technicians ensure optimal functionality tailored to your specific business needs. Contact us to schedule an installation.
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Sustainability & Recycling
Can you help with recycling old IT ewuipment
Yes, we provide a full recycling service. We securely erase all data in compliance with industry standards and issue a certificate verifying data security.
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About NovoIT
Why should I choose NovoIT as my IT provider?
NovoIT is more than just an IT supplier—we are a long-term partner dedicated to future-proofing your business with innovative and sustainable IT solutions. By combining industry-leading technology with customized services, we optimize your IT environment while reducing environmental impact. Our focus is on building trusted relationships and proactively supporting your growth and success.
What do customers say about us?
Our customers appreciate our dedication, attentiveness, and ability to deliver tailored solutions with real value. Through long-term collaborations, we have built strong relationships across multiple industries. Feel free to contact us for references and case studies.
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Industry Expertise & Projects
What industries and types of businesses do you work with?
We work with companies of all sizes across a variety of industries, including manufacturing, education, software development, and the service sector. Thanks to our extensive experience, we can provide tailored solutions that meet the unique needs of each business.
Can you manage both small and large projects?
Yes, we have the capacity and expertise to handle projects of all sizes and complexity. Whether you need a single piece of equipment installed or a comprehensive IT solution implemented, we work closely with you to ensure a successful outcome.
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Partnership & Process
What is the process for working with NovoIT?
When you choose to partner with NovoIT, we always begin by getting to know your business to understand your unique needs and goals. We then present tailored solutions. Once we have agreed on the right path forward, we handle the entire implementation for you. We conclude with a follow-up to ensure everything is working exactly as it should, and we are, of course, always available for ongoing support.
What our clients say
Our clients’ feedback is our greatest motivation to continuously improve and deliver outstanding results.
“What truly sets NovoIT apart, beyond their professionalism, is their exceptional customer service. As a client, we always feel valued and well taken care of. We look forward to many more years with NovoIT.”
- Walter Rojas, IT Support Engineer at Forterro
“NovoIT is flexible, solution-oriented, and always just a phone call away. With NovoIT, we have consolidated the majority of our hardware, software, and licenses in one place, making everyday operations much simpler.”
- Robin Hägg, Office IT Manager at Tacton
“We struggled with inefficient license management for a long time, but thanks to NovoIT, everything is now well-structured. We now have full transparency and can work more proactively. Additionally, delivery times for client computers and peripherals have been significantly reduced.”
- Gabriella Löfgren, IT at Svensk Försäkrings Administration (SFADM)